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@Keiji_otsubo(Keiji Otsubo)

2025年04月の質問の中から整理します

Last updated at Posted at 2025-04-01

まとめページに戻る
Trailhead関係　年月で整理に戻る

参照して頂くのは結構ですが、そのまま内容を丸ごとコピーするような行為は控えて欲しいです。一応時間を掛けて作っているので、その点はご考慮願いたいです。

なるべく、回答の中身も転記しておきます。結構な割合で質問者さんが黒歴史を消したいのか質問自体を削除しますので... 最良の答えとしてもらっても即消されることは大変多いです。

3月も相変わらず質問は少ないし回答しても反応はありませんね。Developer フォーラムと統合されたハズですが、どんどん質問が減ってきているというのは、ユーザ数が減っているんだろうか？それともヘルプデスクに流れているのかな？

2025年04月未解決の質問

We can’t find the expected benefits in the Platinum tier

[toAddresses, Your email address] を自分のアドレスに変えていない

System.DmlException: Insert failed. First exception on row 0; first error: CANNOT_INSERT_UPDATE_ACTIVATE_ENTITY, ExampleTrigger: execution of AfterInsert caused by: System.EmailException: SendEmail failed. First exception on row 0; first error: INVALID_ID_FIELD, ID is invalid or you do not have access to the record.: [toAddresses, Your email address] Class.EmailManager.sendMail: line 12, column 1 Trigger.ExampleTrigger: line 5, column 1: []

Please try changing to your email address instead of [toAddresses, Your email address].

「AccountUtils」での「accountsByState」メソッドの実行に失敗しました。メソッドに正しい名前が付いていること、public かつ static であること、文字列を受け入れ、Account オブジェクトのリストを返すことを確認してください。

Apexのコードを見る限りは正しいと思います。
このプレイグランドの取引先に何か入力規則がありませんか？
あれば、無効にしてみてください。

https://trailhead.salesforce.com/trailblazer-community/feed/0D54V00007I6M6RSAV

Set your personal Time Zone to (GMT-04:00) Venezuela Time (America/Caracas)

You can refer this Screenshot too .Once you scroll down and you can find the time zone

image.png

https://trailhead.salesforce.com/trailblazer-community/feed/0D54V000074VumgSAC

We can't find the expected picklist values on the Close Reason multi-picklist field.

We couldn't find a field for total expenses

I recently completed this a week ago and found a weird issue - I was using a separate browser window and trying to do this challenge and often times the "Verify Step" do not recognize the work done in another window. I had to close all other windows and re-do the steps in the same browser tab and it used to validate/verify.

Please re try to see if it is the case (hoping there are no other actual FLS issues)

new lightning app called Ursa Major Solar Service Console.

The solution in my case was, that

Console was missing in the App name Ursa Major Solar Service Console

We can't show this data because of an error. Ask your Admissions Connect administrator for help.

We've experienced the same issue due to the automatic archival of tasks. I created a case with Salesforce Support, and they let me know that product team is considering looking into a fix. Maybe if you do the same thing, they'll be more motivated to figure out a solution.

Our "workaround" was to just remove the checklist from the page after the record's created date more than 365 days ago. Obviously this doesn't solve the problem with Admissions Connect, but just hiding the error works for our use case. If you're just concerned about displaying the data from the action plans, I think the action plans can still be viewed from the Action Plan Related List, but it might require users to drill down into each related record.

Ensure that your Execution Details perspective contains the Stack Tree, Execution Stack, Source, and Execution Overview panels.

You need to apply some filter logic to your list view

image.png

3DSecure Error message: "Payer Authentication Error - Blocked due to Failed Authentication rule

We can't find the prerequisite configuration in this org. Make sure your org contains the complete solution for the Create a Data Stream in Data Cloud project.

「Sales User (セールスユーザー)」権限セットグループ内に取引先の適切なオブジェクト権限がありません。

設定が違っていると思います。View All Fieldsだけをチェックしてみてください

image.png

We can’t find a custom object named 'Referral' of type ‘Text’.

image.png

I have solved it, when I made the object I copied the "Referral Name" for the object name from the instructions, it apparently pasted with an extra space in it, so there was 2 spaces between "Referral" and "Name". I deleted the extra space and was able to complete the section

解決しました。オブジェクトを作成する際に、説明書から「紹介者名」をコピーしてオブジェクト名に入力したのですが、どうやら余分なスペースが入った状態で貼り付けられてしまい、「紹介者」と「名前」の間にスペースが2つありました。余分なスペースを削除して、セクションを完成させることができました。

Ensure that you are following all the instructions for posting to a Chatter group.

image.png

Very interesting. Have you tried the following?

  • Disable pop-up blockers. This opens a new WhatsApp window so most likely this
  • Try alternative browser
  • Login as another Admin

Could not find an Experience Cloud Site with the name 'Category 1 Biking.'

Could not find a Deployment with the Developer Name 'live_agent_setup_flow'.

We can't find the correct settings in the flow named 'Alert Acct Owner of New Case Added'. Make sure to add the 'AND' condition to the Case object within the flow, according to the requirements

Please check if this is the setting.

image.png

How do I solve an issue where my trailmix is stuck on 95% after completion?

時間が経ったったら解消したらしい

クライアント ID がありません

image.png

この道をたどってください:

https://trailhead.salesforce.com/content/learn/modules/agentforce-for-guided-shopping-for-b2c-commerce/connect-agentforce-for-guided-shopping-to-b2c-commerce

x-dw-client-id ヘッダーを追加する必要があります。

この情報は公式ドキュメントには記載されていませんが、トレイルには記載されています。

In the Get Experience Newsletter Data flow, we can’t find the 'Experience' variable with 'Record' as the data type and 'Available for input' selected.

To add a Chatter feed for a specific group to your Experience Cloud site, use the

Group Detail
page and pass the Group ID like this:

/group-detail/<

group id>.
Make sure the group is public or accessible to portal users, and that Chatter is enabled

for your Experience Cloud site under Setup. This will let users click the tab and interact directly with the group’s feed.

Try these API's from Postman then you can implement wherever you want

Step 1: Get OAuth Token

POST https://YOUR_SUBDOMAIN.auth.marketingcloudapis.com/v2/token
Content-Type: application/json
{
  "grant_type": "client_credentials",
  "client_id": "YOUR_CLIENT_ID",
  "client_secret": "YOUR_CLIENT_SECRET",
  "account_id": "TARGET_BU_MID"  // Optional if client is already scoped to this BU
}

Step 2: Use Token to Call Contact Count Endpoint

POST https://YOUR_SUBDOMAIN.rest.marketingcloudapis.com/contacts/v1/addresses/count
Authorization: Bearer YOUR_ACCESS_TOKEN
Content-Type: application/json
//Example Response:
{
  "contactCount": 13255,
  "status": "ok"
}

Answer from Salesforce support: Feed Filter options are only available in apps with console view, not standard view.

https://help.salesforce.com/s/articleView?id=service.case_interaction_settings.htm&type=5

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