Please check this article.
https://trailhead.salesforce.com/trailblazer-community/feed/0D5KX00000PY4Gu0AL
- Buenas, ¿Alguien sabe por qué me figura esto? "Paso aún no completado en Agentforce Agentforce no está habilitado en su organización. Habilítelo en la sección de agentes de la configuración". Literalmente hice todo el reto y está todo ok configurado :c
- It says that my agentforce is not activated but it is really the case and all the tests are working.
I had this issue, one of 2 things worked for me:
- Turn off Einstein under Einstein Setup, refresh and toggle back on
- I hadn't toggled 'Enable the Agentforce (default) Agent, on the Agents page
Not sure which worked, but after I did that it passed me.
https://trailhead.salesforce.com/trailblazer-community/feed/0D5KX00000PXDqx
I hadn't toggled 'Enable the Agentforce (default) Agent, on the Agents page