納得いかないですねぇ。こんな人ばかりでここではマナーはないと思います。
- Step not yet complete in Agentforce The 'Enable the Agentforce (Default) Agent' toggle is not enabled in your org.
- I created the Agent and it is working and I tested. However when I click to validate to get the badge for 100 point. I get this message. Step not yet complete in Agentforce The 'Enable the Agentforce (Default) Agent
I’ve run into this before, and it’s usually tied to something small that’s easy to miss. Even if Agentforce is activated, make sure the agent profile is actually assigned to a user and that the required permission sets like Service Cloud User or Agent Console are in place.
Also, check Setup -> Agents to confirm that everything’s properly enabled, sometimes Omni-Channel might be set up but the actual agent configuration isn't fully complete.
Also, there’s a known issue where the UI language can affect the visibility of some setup options, switching temporarily to English can help clear that up.
Try that and reload the setup.
Also, Try disabling and then re-enabling the 'Enable the Agentforce (Default) Agent' toggle.
A similar error has been posted: https://trailhead.salesforce.com/trailblazer-community/feed/0D5KX00000PXDqx
Please check this article.
https://trailhead.salesforce.com/trailblazer-community/feed/0D5KX00000PY4Gu0AL
- Buenas, ¿Alguien sabe por qué me figura esto? "Paso aún no completado en Agentforce Agentforce no está habilitado en su organización. Habilítelo en la sección de agentes de la configuración". Literalmente hice todo el reto y está todo ok configurado :c
- It says that my agentforce is not activated but it is really the case and all the tests are working.
I had this issue, one of 2 things worked for me:
- Turn off Einstein under Einstein Setup, refresh and toggle back on
- I hadn't toggled 'Enable the Agentforce (default) Agent, on the Agents page
Not sure which worked, but after I did that it passed me.
https://trailhead.salesforce.com/trailblazer-community/feed/0D5KX00000PXDqx
I hadn't toggled 'Enable the Agentforce (default) Agent, on the Agents page
Confirme que o botão de alternância “Enable the Agentforce (Default) Agent” (Ativar o agente do Agentforce [padrão]) está ativado na sua organização.Alguem ja viu este erro?
**No componente de encaminhamento de trabalho chamado Route to ESA (Encaminhar para o ESA), não foi possível encontrar o Agentforce Service Agent definido como CC Service Agent (Agente de atendimento CC). **
Please check this article.
https://trailhead.salesforce.com/trailblazer-community/feed/0D5KX00000J5oJA


