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Zoom Phone Integration with Salesforce

Last updated at Posted at 2024-01-23

まとめページに戻る
まとめN~Z

以下にヘルプがあります。

Einstein Conversation Insights API Setup for Recording Providers 録音プロバイダ用 Einstein 会話インサイトの API 設定 

以下のような説明がありますが、これだと具体的な操作方法が分かりませんね。

通話のメタデータと録音をアップロードする

認証

両方の API にアクセスするには、以下が必要です。

Considering the description below, I think you should use Connect REST API.
This can be done using the curl command, workbench or postman.

CREATE VOICECALL
URL {connect-base-url}/voicecalls
Method POST

Post metadata about new voice calls and recordings.

Voice Calls
https://developer.salesforce.com/docs/atlas.en-us.chatterapi.meta/chatterapi/connect_resources_voice_calls.htm

image.png

Connect REST APIを使ってデータをアップする必要があるみたいです。

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