Anybody with internet access and basic coding skills can develop a voice-powered technology today, Alexa has more than righty thousand skills currently, but the majority of them are not useful.
Voice User Interface means the ability to interact with the devices; it can understand and provide answers based on the user’s command. From asking Alexa to set the alarm at 6 a.m, to ask to play their favorite songs. It can understand the user’s voice command instead of typing.
These days, many companies are investing in developing voice-based products. Well, it makes sense because the human voice is the primary way to initiate communication. Another benefit is voice-based products through brands can attract more customers to provide a seamless experience.
Why Voice Design Is Important
The rise of voice technology can be credited to the evolution of artificial intelligence and cloud facilities. With machine learning and NLP techniques, technology now able to interpret human speech accurately; it can also identify user’s speech frequencies.
Voice assistants such as Alexa, Siri, and Google Assistant are a growing part of our digital lives, and it is predicted that usage of it will be growing in the future. Many brands and consumers have already started using smart devices at their offices and home.
As both customers and brands embrace voice technology, VUI design abilities, and expertise will become more important for companies to stay connected and deliver optimum experiences to the customers.
This technology and software make a human conversation easy and natural, but make sure you need to design it properly to achieve its full potential.
For instance, many warehouse companies now use voice-based delivery management software that helps to improve product efficiency and saves time.
However, voice design concentrates on such products that can be more useful for people who have visual or mobile damage, or who can’t use their hands in certain circumstances.
Understands User’s Persona & Adaptability
Voice technology is being used in websites and applications, consistent communication of queries between visual and voice interface remains an important element in voice design.
All you need is to come up with a predictive dialogue based on the user’s action; it tries to fulfill the user’s intentions at different points of the conversation.
For instance, if the consumer visits a hotel website and clicks on the gallery page, the site will ask if the person wants to book the room. Or else a person requests to check the Airbnb availability in New York, the site cloud will instantly ask about date and location in that particular area.
Voice design is a new concept; hence designers need to learn how to solve problems that arise during the creation of a Voice user interface.
Summery
While developing a UX for Voice User Interface, you should think about the user’s commands and the ability to provide relevant results for the query. Brands should invest in technologies, but to create a better user experience, they need to invest in the experience.