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JIRA 7.2.x でダッシュボードが文字化けする件

More than 3 years have passed since last update.

何が起こったのか

JIRA 7.2.x からダッシュボードの日本語が文字化けするようになった。全てが?マークになってしまい、ガジェットの追加のメニューすらわからない状態。
image.png

現状

Atlassian に不具合報告はされているが、優先度が低く期待できない。
https://jira.atlassian.com/browse/JRA-62659
https://jira.atlassian.com/browse/JRA-63024

原因

システムエンコードが ANSI_X3.4-1968 として認識されてしまっている。
OS としては UTF-8 になっているのに。

Workaround

java の起動オプション(JIRA の setenv.sh)に以下を加え、明示的に UTF-8 を指定してあげる。

-Dfile.encoding=UTF-8
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