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【ServiceNow】NewYork verリリースノートが公開されました

Last updated at Posted at 2019-07-26

はじめに

本日、2019/07/26にServiceNowの新バージョンであるNew Yorkのリリースノートが公開されましたので、概要を斜め読みしました。
細かい部分やツッコミについてはコメントなどに記載いただけるとありがたいです。
New York

リリースノート

これは下記DocumentFeatures and changes by product
の要訳です。

NewYorkの追加要素

下記がNewYorkにて新規追加された要素です。

  • Dynamic Translation
  • Guided App Creator
  • ITOM Visibility
  • ITOM Health
  • Investment Funding
  • Instance Data Replication
  • Mobile Onboarding app
  • Now Mobile app
  • Vendor Manager Workspace

内容を概観していきましょう。

1)Dynamic Translation

定義:

For a seamless localization experience, you can use translation service providers and enable the translation of dynamically generated text, such as user-entered text on various forms.

シームレスに文章を翻訳することをサポートするサービス。

関連項目:

IntegrationHub
Dynamic Translation uses IntegrationHub spokes to connect to translation service providers. For more information about IntegrationHub, see IntegrationHub.

2)Guided App Creator

定義:

Guided Application Creator is the new way to set up applications on the Now Platform®. You can set up an application and use it right away. A developer can add more functions later.

NewYorkバージョンでのNowPlatformのセットアップ教材。

関連項目:

ServiceNow Studio
After you set up your application in Guided Application Creator, you can configure system notifications, form layouts, UI policy, and reports in Studio.
Flow Designer
Define business logic, process automation, and integrations for the application that you set up in Guided Application Creator.

3)ITOM Visibility

定義:

ITOM Visibility is part of the Information Technology Operations Management. ServiceNow® IT Operations Management solutions help your organization enhance visibility into its infrastructure and services, prevent service outages, and maximize operational agility.

ITOM:IT運用管理オペレーションにおける可視化moduleを向上させた。

関連項目:

ITOM Health
ServiceNow® ITOM Health product includes the ServiceNow® Event Management feature and the ServiceNow® Operational Intelligence feature, which together help you to track and maintain the health of services.
ITOM Optimization
The ServiceNow® ITOM Optimization product contains the ServiceNow® Cloud Management feature that gives you tools to provision private and public cloud infrastructure, and services and achieve consistent management and cost visibility.

4)ITOM Health

定義:

ITOM Health is part of the Information Technology Operations Management. ServiceNow® IT Operations Management solutions help your organization enhance visibility into infrastructure and services, prevent service outages, and maximize operational agility.

ITOM Visibilityとの関連項目。可視化とヘルスチェックの向上。

関連項目:

ITOM Visibility
ServiceNow® ITOM Visibility product consists of the ServiceNow® Discovery feature and the ServiceNow® Service Mapping feature, which together give you a unified, connected view of your entire IT network and the services it supports.
ITOM Optimization
The ServiceNow® ITOM Optimization product contains the ServiceNow® Cloud Management feature that gives you tools to provision private and public cloud infrastructure, and services and achieve consistent management and cost visibility.

5)Investment Funding

定義:

Investment Funding enables you to efficiently plan and manage investments by:
1)Allocating funds to an investment to meet a business requirement or strategic objective
2)Requesting funds from one or more funding sources to achieve business goals

投資計画と資本調達についてのモジュール

6)Instance Data Replication

定義:

Instance Data Replication copies data updates made on one instance, called the producer, to one or more other instances, called consumers. Data from a producer instance can be replicated into tables of the same name on consumer instances or into entirely different tables. The data can be replicated as is or you can modify the data during replication. IDR does not replicate metadata or many user tables, so do not use it to clone instances.

インスタンスのデータレプリケーション(複製)を本格サポートする。

7)Mobile Onboarding app

定義:

Enable your new hires to complete onboarding to-dos, ask questions, and view relevant content using the new Mobile Onboarding app.

オンボーディング(新規採用⇒雇用⇒入社)までのサポートがモバイル対応

関連項目:

Enterprise Onboarding and Transitions
New hire onboarding is a preconfigured life-cycle event that is included with the Enterprise Onboarding and Transitions application. You can use the life-cycle event builder to further customize the life-cycle event and its associated activity sets and activities. You can also test the onboarding workflow for different audiences and changes.

8)Now Mobile app release notes

モバイルは様々な要素がリリースされたようです。

  • Request help:サービスカタログの機能サポート
  • View and complete tasks:タスクの完了
  • View assets:資産管理の閲覧
  • Track the status of a request:閲覧のフィルター機能強化
  • View resources:ナレッジベース回りのエンハンス

9)Vendor Manager Workspace release notes

定義:

Vendor Manager Workspace provides a single destination for you to manage and view vendor performance, information, and data. Users with the admin role can configure vendor score weight and metrics, as well as add and define vendors using platform list views and forms.

各種ベンダースコアの可視化などを使途とした機能強化

アップグレード方法

個人インスタンスはManage instanceの選択リストからupgradeが可能です。
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