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海外からの注文エラー

決済にペイパルを使って管理しているECで、海外の特定ユーザーから決済がいつもエラーになります。

エラーコード:10736
メッセージ:A match of the Shipping Address City, State, and Postal Code failed.


METHOD: SetExpressCheckout
PAYMENTREQUEST_0_PAYMENTACTION: Sale
PAYMENTREQUEST_0_SHIPTOCOUNTRYCODE: US
PAYMENTREQUEST_0_CURRENCYCODE: JPY
PAYMENTREQUEST_0_SHIPTONAME: <アルファベット+半角スペース>
PAYMENTREQUEST_0_SHIPTOPHONENUM: <数字+ハイフン>
PAYMENTREQUEST_0_SHIPTOZIP: 95051
PAYMENTREQUEST_0_SHIPTOSTATE: CA
PAYMENTREQUEST_0_SHIPTOCITY: <英数+.+半角スペース>
PAYMENTREQUEST_0_AMT: 7100
MAXAMT: 7100
LOCALECODE: US
SOLUTIONTYPE: Mark
ADDROVERRIDE: 1
ALLOWNOTE: 0

この情報でわかる方いらっしゃいますでしょうか。

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