Salesforce B2C Commerce 最新カートリッジまとめ - 2022/04

※ これから記載する事項は、私が所属する会社とは一切関係のない事柄です。

最近話題になっている分野や、直近リリースされたカートリッジについて紹介します。

ライブコマース

Bambuser

One to One または Many to Many のライブ配信が可能なサービス。
管理画面からの操作や実装が簡単で、すぐにライブコマースを始められる。
導入したサイトが平均31%のカート投入率の増加。

パートナーサイトURL：
https://bambuser.com/

マーケットプレースのURL：
https://www.salesforce.com/products/commerce-cloud/partner-marketplace/partners/bambuser/

事例：
https://bambuser.com/customers

3D、AR

Threekit

ECサイト上でユーザの好みに合った商品を3Dで設定できるサービス。
携帯を利用して自分の部屋に置いてみることもできる。
従来の商品画像から３Dで設定できるように変更したらコンバージョン率が約40%増加。

パートナーサイトURL：
https://www.threekit.com/

マーケットプレースのURL：
https://www.salesforce.com/products/commerce-cloud/partner-marketplace/partners/threekit/

事例：
https://www.threekit.com/customer-love

モバイル化

MGRe

ネイティブアプリを素早く導入できるサービス。
webviewを利用して既存のwebサイトをネイティブ化できたり、そのアプリを店舗での会員証として利用したりできる。
そのほかにもマーケティングやコンテンツ管理といった多くのネイティブアプリに必要な機能が揃っている。

パートナーサイトURL：
https://mgre.jp/

マーケットプレースのURL：
https://www.salesforce.com/products/commerce-cloud/partner-marketplace/partners/lanchester-mgre/

事例：
https://mgre.jp/works#sm-case

ピア to ピア・パーソナルコマース

Plazah

商品に関して詳しいエキスパートを通じてECサイトからの商品購入を促す ピア to ピアコマースのサービス。
エキスパートは推奨した商品が購入されると報酬を得ることが出きる。
サイト上から購入検討者がチャット上でExpertに相談ができる。
エキスパートがInstagram、Twitterなどで商品リンクを発行できる。
導入した企業でコンバージョン率が約20%増加。

パートナーサイトURL：
https://plazah.com/

マーケットプレースのURL：
https://www.salesforce.com/products/commerce-cloud/partner-marketplace/partners/plazah/

サンプルサイト：
https://plazah.com/store

2021/01 ~ 2022/03の間にカートリッジがリリースされたもの

Githubのレポジトリデータやマーケットプレースをスクレイピングして 2021/1 ~ 2022/3 の間にリリースされたものを一覧化したので下記に記載しておきます。利用可能なリージョンに関しては「Asia-Pacific」「Global」を含むもので、絞り込んでありますが必ずしも日本でサポートがあるとは限らないのでご留意ください。

パートナー名	利用可能なリージョン	カテゴリ	マーケットプレースURL	概要（英語）
maxxing	Europe, Asia-Pacific	Loyalty and Gifting, In-Store	https://www.salesforce.com/products/commerce-cloud/partner-marketplace/partners/maxxing/	The cartridge facilitates the integration of the MAXXING Promotion Engine in Salesforce Commerce Cloud. Those promotions and rewards coming from MAXXING engine can be applied in real-time, on top of the Commerce Cloud ones. Mechanics such as promotions, vouchers and promo codes, cashback, and messages on the basket page are implemented and ready to be customized. The integration brought by this cartridge is to give full control to Marketing Teams to implement earn and burn mechanics. Such as the capability to control that promo codes and vouchers are still available, belong to the right customer, and apply the correct advantage (in percentage or value). Consumers will be able to use cashback as a payment mean. MAXXING controls the balance and availability of it, in real-time. This cartridge also permits burn and earn processes to be executed whatever the channel. For instance, a voucher earned in a physical store can be redeemed in Salesforce Commerce Cloud and vice-versa.
royalcyber_saveforlater	Global	Personalization	https://www.salesforce.com/products/commerce-cloud/partner-marketplace/partners/royal-cyber-inc/	Save for later cartridge is developed to manage out of stock products added to a customer’s cart. It saves out of stock products in a separate list also shown on the cart page so customers can proceed with checkout without the out-of-stock products. The product will be moved to cart automatically when it is back-in-stock and storefront user will get back-in-stock email notification. It also allows customers to order partial cart by saving products other than the desired ones and moving them back in cart manually. Customer can also add product from save for later list to wishlist.
treasuredata	Global	Analytics & Site Monitoring, Personalization	https://www.salesforce.com/products/commerce-cloud/partner-marketplace/partners/treasure-data/	Treasure Data cartridges enable users to quickly and easily implement Treasure Data JavaScript SDK on their storefront. The cartridges automatically deploy Treasure Data JavaScript SDK tracking across the site, allow users to collect data as they wanted, such as page impression, events, order information as well as customer information. The cartridge integrations are flexible, users can choose to integrate it into a small part of their storefront or the entire storefront. This will allow you to integrate your Commerce Cloud data with the rest of your customer data within the CDP allowing you to gain additional insights from eCommerce purchases and behaviors.
sdl	Global	Content Management Systems, Translations	https://www.salesforce.com/products/commerce-cloud/partner-marketplace/partners/rws-language-cloud/	RWS Language Cloud is our next-generation intelligent translation platform, built from the ground up to be as agile, connected and intuitive as businesses now need. This platform, boosts translation productivity across the content supply chain – from translators to enterprise localization departments. The RWS Connector for Salesforce Commerce allows content owners to create translation requests directly from the Merchant Tools area, providing a rich interface to search content, create project, view and approve project scope and costs, track and monitor project status all without leaving the Commerce Cloud environment.
osfbackinstock	Global	Marketing/Email Marketing, Personalization	https://www.salesforce.com/products/commerce-cloud/partner-marketplace/partners/back-in-stock/	Back in Stock, our self-contained cartridge for Salesforce Commerce Cloud—compatible with SFRA and SiteGenesis—lets customers opt in to alerts for items that are temporarily unavailable. This is a safe way for merchants to manage stockouts, while keeping shoppers close to their ecommerce store. Whether it’s apparel, cosmetics, or home decor, letting customers know when their favorite items are back in stock can decrease the chance of losing sales, while strengthening brand attachment. Back in Stock helps you to: Manage stock outs - Minimize shoppers’ disappointment by offering them a way to stay connected to their favorite items. Increase loyalty - Keep customers engaged with your products and prevent them from choosing another seller. Improve demand forecast - Get better insight into shoppers’ preferences and make more accurate stock replenishments. Know your popular products - Measure the purchase intention for your sold-out items to know what to restock first. Save time - The back-in-stock notifications are automated according to your preferences and don’t require much maintenance time. Recover lost sales - Drive shoppers back to your ecommerce website and help them complete the purchase journey.
imgix	Global	Content Management Systems	https://www.salesforce.com/products/commerce-cloud/partner-marketplace/partners/imgix/	imgix is the powerful end-to-end visual media solution that delivers the best user experience, website performance, and business growth. The combined power of Commerce Cloud and imgix provides more Simplicity, Speed, and Style to your website and application. Make your Commerce Cloud site even more powerful with simple image optimization and transformation by imgix. Through the imgix integration, product images will be rendered using imgix's image optimization pipeline, ensuring more performant and higher quality images. Additionally, image assets from the imgix platform, and by extension from Cloud Storage buckets, can be inserted into Page Designer quickly and easily, via the imgix Image Manager.
jmango	Global	Mobile	https://www.salesforce.com/products/commerce-cloud/partner-marketplace/partners/jmango/	Get 2 apps with one integration. Our platform is able to create an app suitable for both iOS and Android devices. The integration not only syncs all your products, but also connects to your stock levels, preferred payment & shipping options and more. With the Open-Saas structure of our platform extra customization options are available. Think of additional features or design changes. Updates & Upgrades included 4 times a year, we’ll update your app with new developed app-features, so your app always offers a best-in-class experience.
chat2pay	Global	Payment,	https://www.salesforce.com/products/commerce-cloud/partner-marketplace/partners/chat-2-pay/	Clickatell Chat 2 Pay enables call center agents to send a payment request to their customers, sent in an SMS or WhatsApp message. The customer can pay for orders logged on Salesforce Order Management by simply clicking on the link delivered in the message without requiring them to expose their personal payment information to the call center agent by reading the payment card details out over the phone. On clicking the link, the customer is served a hosted checkout page where they can securely enter their payment card details and submit payment. The checkout page is responsive and will reformat to display correctly on any screen or device. The customer receives a confirmation of their order and a receipt (also via chat message), while the Chat 2 Pay integration displays the status of the transaction to the call center agent (such as link sent, payment success, error or rejection, invoice sent, etc.). This powerful integration performs all the orchestration required to securely pass information between the merchant and the customer via popular chat channels, enabling convenient, contactless payment experiences. Integration management tools enable easy configuration of the chat channel, the payment processor, and the message templates.
jifiti	North America, Asia-Pacific	Payment	https://www.salesforce.com/products/commerce-cloud/partner-marketplace/partners/jifiti/	Once connected to your store, Jifiti’s BNPL option will appear as an additional payment method embedded into your checkout page. You can easily control and customize how this payment method will look on your site through your SFCC admin panel. Customer selects this financing option and clicks on the CTA button on the checkout page e.g. Place Order. This activates the Jifiti application, enabling customers to pre-qualify for financing from the chosen lender. Customer completes the application by clicking on the Complete Purchase CTA button. The customer is redirected back to your online store. Order is automatically paid: Invoice is automatically generated and marked as paid. Transaction and its related data are automatically saved. You can access detailed reports through your SFCC admin panel at any time.
osfshoppable	Global	Personalization,	https://www.salesforce.com/products/commerce-cloud/partner-marketplace/partners/shoppable-images/	With Shoppable Images, our SFRA and SiteGenesis compatible cartridge for Salesforce Commerce Cloud, we narrow the path from browsing to purchase by enabling interactive and customizable shoppable tags on photos. Customers can view their favorite apparel or footwear items in context, click on the product, and quickly add it to their cart without being redirected to another page. For example, Shoppable Images can bring value to a home décor business with catalogues to showcase products, or online grocery stores with shared images of recipes where you can tag the products used to prepare meals. Shoppable Images also helps avoid overcrowding, as you might not want to enable shoppable tags for all items included in a picture or lookbook, but you can still point them out neatly in the related products section. Shoppable Images provides a great brand experience along with product recommendations that can nudge customers to buy multiple products.
lanchester	Asia-Pacific	Mobile	https://www.salesforce.com/products/commerce-cloud/partner-marketplace/partners/lanchester-mgre/	When a customer access SFCC storefront through MGRe smartphone application provided by Lanchester, header and footer parts are hidden.
f5	Global	Fraud & Security, Analytics & Site Monitoring	https://www.salesforce.com/products/commerce-cloud/partner-marketplace/partners/f5/	The F5 Distributed Cloud Bot Defense SFCC certified cartridge integration uses AI and machine learning to identify, block, and redirect fraudulent traffic in real-time, protecting against account takeover (ATO), credential stuffing attacks, web scraping, checkout abuse, denial of inventory and more. F5 Distributed Cloud Bot Defense helps neutralize attackers by mitigating malicious bots which affect operational costs and customer experience. The F5 Distributed Cloud Bot Defense seamless integration does not require any change to existing architectures. Our technology runs anywhere, in any cloud, with a positive impact on websites, mobile applications and API performance. Our real-time solution for SFCC determines if an application request is from a fraudulent source then takes an enterprise-specified action, such as blocking, redirecting, or flagging the request. This integration provides the ability to quickly react as applications and attackers adapt, ultimately improving business outcomes, including reduced losses due to fraud and abuse, better application performance and uptime, and significant cost savings. With our exclusive protection, businesses can maintain their user experience, defend their brand reputation and grow their business. Download the F5 Distributed Cloud Bot Defense certified integration for SFCC now.
epampaymentrequest	Global	Fraud & Security, Payment	https://www.salesforce.com/products/commerce-cloud/partner-marketplace/partners/epam-payment-request/	This cartridge is an integration of Payment Request API which provides fast and consistent checkout flow. This cartridge is not a payment processor and can work only with a payment processor integration. There is no limitation on the payment processor providing that it can handle one of the following payment types: Google Pay, Apple Pay, Samsung Pay. Integration is based on Payment Request API and SFRA base cartridge. A new checkout flow is available for customers by clicking on “Buy now” button on PDP, QV, Mini cart or Cart page. If customer’s device support more than one payment type customer will be able to choose one of them. Customers can click this button and get access to fast checkout flow via Payment Request API. The payment request modal dialog will be shown. This is OOTB browser’s dialog.
plazah	Global	Marketing/Email Marketing, Loyalty and Gifting	https://www.salesforce.com/products/commerce-cloud/partner-marketplace/partners/plazah/	There are 3 main components of this integration: the Catalog (OCAPI or bulk) integration, the Widget integration, and the Sales Data Integration API for data feedback to the white label App used by experts and sales associates. The Plazah integration cartridge enables the Plazah chat widget and product recommendations to be used on the SFCC platform. The Plazah Personal Commerce Platform is a SaaS product that runs in a fully managed private cloud. The Plazah Platform has standardized connectors and cartridges that integrates with Salesforce Commerce Cloud. Download the Installation Instructions, and very easily and quickly, get your company into the future, with Personal Commerce (p2p Commerce), the retail’s new sales channel.
limepay	Asia-Pacific	Fraud & Security, Payment	https://www.salesforce.com/products/commerce-cloud/partner-marketplace/partners/limepay/	Marketing to flesh out. Enabling seamless full and installment payments at checkout. White labeled to reinforce customer brand connection. Extensive data insights. Seamless Payments: Enjoy slick and innovative once-off, split, and repeating payment technology directly embedded into your checkout. Brand-First: Own the entire payment lifecycle through white-label checkout, payment and repayment milestones. Our payments technology is designed to feel like you the whole way through, deliver value back to your brand at every milestone and even unlock marketing and CRM opportunities to better engage your customers post-purchase. Brand-first means we do everything we can to optimise the experience in ways that deliver brand equity and remove distractions. Improved Loyalty: Grow your customer lifetime value through customer relationships that will have them coming back again and again — and spending more when they do. Expert Integration: Work with our experienced team to find the right technical solutions for your brand. Technical Proof Points: Work with our experienced team to find the right technical solutions for your brand.
sprocket	Asia-Pacific	Personalization, Testing and Segmentation	https://www.salesforce.com/products/commerce-cloud/partner-marketplace/partners/sprocket/	Sprocket cartridge can be easily deployed on your website without implement any tags or data feeds yourself. Sprocket customers with a Salesforce Commerce Cloud website will be able to implement the Sprocket function within a matter of minutes. After the cartridge is implemented, you'll able to provide personalized interactions promptly based on various data which are "User behavior on the website", "User attribute", "Purchasing" and so on.
emarsys	Global	Marketing/Email Marketing, Personalization	https://www.salesforce.com/products/commerce-cloud/partner-marketplace/partners/emarsys/	With the Salesforce Commerce Cloud plugin, all the connections needed to synchronize e-commerce data across platforms in real-time are already in place, so businesses can get started faster, saving valuable time and money. Once connected, data from orders, customers, newsletter subscribers, events, web behaviors, and product catalogs can be pulled together to deliver highly personalized customer engagements across every channel. By connecting data, the plugin enables more precise, AI-optimized segmentation and predictive analytics to power more personalized marketing messages, event-based lifecycle programs, and automated retention marketing. Businesses also gain the ability to make informed, data-driven decisions with Emarsys providing deep insights across strategic analytics, the customer lifecycle, and operational reports. After setting up the Salesforce Commerce Cloud plug-in, Emarsys’ Web Extend data collection scripts allow users to deliver personalized product recommendations in emails, and track revenue from campaigns. It also enables personalized website experiences for customers with personalized product recommendations, which converts more subscribers into customers and enhances transactional emails with personalized offers based on customer lifecycle stages.
epampasswordlesslogin	Global	Fraud & Security, Personalization	https://www.salesforce.com/products/commerce-cloud/partner-marketplace/partners/epam-systems/	Plugin_webauthn cartridge extends a storefront with an easy way for a customer to create an account or login without the need to enter a password.Web Authentication API allows servers to integrate with the strong authenticators now built into devices, like Windows Hello or Apple’s Touch ID. Instead of a password, a private public keypair (known as a credential) is created for a website. The private key is stored securely on the user’s device; a public key and randomly generated credential ID is sent to the server for storage. The server can then use that public key to prove the user’s identity. Such an authentication mechanism will give protection against phishing and reduce the impact of data breaches, as well as provide a quick and more friendly way to login into a storefront for a customer.
novalnet	Global, Europe, North America, Asia Pacific	Subscriptions & Post-Purchase Services, Payment	https://www.salesforce.com/products/commerce-cloud/partner-marketplace/partners/novalnet/	Novalnet's Salesforce Commerce Cloud is certified, offering fully functional cartridge for your e-commerce website. Our payment integration simplifies every process from checkout to debt collection. Novalnet's Salesforce Commerce Cloud cartridge offers a wide range of fully automated services under one roof, avoiding signing different contracts with multiple maturities & charges with diverse companies. Client avails these services with 1 contract cutting down costs and increase turnover for continuous business growth & success. With a single integration & contract, global businesses can process worldwide. We offer 150+ processing currencies with automated settlements in 25 currencies worldwide. Novalnet’s AI powered risk management finds the right balance between fraud protection and conversion optimisation using dynamic real-time rules, machine learning & biometrics. Businesses can access a suite of fraud modules configured to apply risk scoring & routing logic based on various sectors. Novalnet gives businesses a competitive advantage by offering seamless buying experiences online with a host of rich features - smart payment selection, one-click & cross-shop payment, click & collect, reference payment, pay by link, transaction based IBAN's to pay without payment reference, etc.
klevu	Global, North America, Europe, Asia-Pacific	Content Management Systems, Personalization	https://www.salesforce.com/products/commerce-cloud/partner-marketplace/partners/klevu/	The Klevu SFCC cartridge provides a developer and merchant friendly integration for online stores. The integration, out-of-the-box, preserves the theme layout of SFCC store for both SRLP and Category pages. It integrates with SFRA's storefront and replaces the native search to provide relevant, and intent-driven personalized experiences for online shoppers. With this option, the front-end customizations can then be managed from Commerce Cloud assets. Customers can also choose to use Javascript based templates or use APIs to enable fully-personalized search and category navigation experience. On the back-end, Klevu integration indexes Commerce Cloud products, categories, non-product data via an FTP framework. Product Discovery Suite is an AI-powered solution that helps Salesforce retailers curate personalized product discovery experiences with minimal effort. Klevu Discovery Suite includes Smart Search, Smart Category Merchandising, Smart Recommendations, Personalization engine, and Robust Analytics. Klevu has an ambitious product roadmap that is highly influenced by customers. The underlying technology allows SFCC retailers to bring highly intuitive and relevant search experience on the store by one of the most intelligent AI systems in the market.
splitit	Global, North-America, Europe, Asia-Pacific	Payment,	https://www.salesforce.com/products/commerce-cloud/partner-marketplace/partners/splitit/	The Splitit cartridge adds Splitit as a Buy Now Pay Later payment option on your website. Splitit's cartridge is fully certified by Salesforce. The Splitit solution works on the same rails as a regular credit card transaction and operates on most payment gateways around the world. The cartridge supports purchases and refunds. This integration givers you the flexibility to offer installments via credit cards - but keep the consumer on your site.
epambitpay	Global	Fraud & Security, Payment	https://www.salesforce.com/products/commerce-cloud/partner-marketplace/partners/epam-bitpay/	The plugin_bitpay extends SFRA core payment functionality, with BitPay payment gateway. BitPay’s integrations make accepting blockchain payments fast and reliable. With blockchain payments, there is no sensitive customer information to collect and store, and there are no cards to charge. Customers simply send cryptocurrencies (like Bitcoin, Ether, or Ripple) from their computer or mobile device directly to a payment address. Once received, BitPay converts the cryptocurrencies to your preferred currency and adds the full amount of the payment to your next BitPay account settlement. Funds are then deposited to your bank account or cryptocurrency wallet.
nuvei	Global, North America, Europe, Asia-Pacific	Fraud & Security, Payment	https://www.salesforce.com/products/commerce-cloud/partner-marketplace/partners/nuvei/	Nuvei's SFCC certified cartridge provides a single seamless integration for Salesforce Commerce. The cartridge offers access to all global payment methods including: Apple Pay, Boleto, GiroPay, Sofort, iDeal, Kakao, AliPay, WeChat and many more. Available to use for expanding into new regions and territories. Multichannel offerings (ecommerce, MOTO, mobile). One contract and one integration enabling frictionless payment processing, fraud management, unified reporting and reconciliation.
access_worldpay	Global, Europe	Fraud & Security, Payment	https://www.salesforce.com/products/commerce-cloud/partner-marketplace/partners/access-worldpay/	The Access Worldpay payment integration cartridge built for Salesforce Commerce Cloud offers a comprehensive suite of payment features designed with your integration needs in mind. It offers the following: The cartridge supports various payment methods including credit cards (Visa, Mastercard, American Express, Maestro, Diners, Discover, JCB, Carte Bancaire, Carte Bleue, Dankort, Laser, Airplus) and mobile wallets (Apple Pay and Google Pay). Quick and easy installation: Clear, succinct documentation enables developers to be as productive as possible Take payments and still qualify for SAQ-A – the lowest PCI compliance level – with our Access Checkout SDK. The Checkout SDK feature keeps customers’ card details secure whilst still qualifying for the highest PCI compliance level. The cartridge has payment integration capability with Salesforce OMS with our Access Worldpay OMS extension.
tillpayment	Global, North America, Europe, Asia-Pacific	Fraud & Security, Payment	https://www.salesforce.com/products/commerce-cloud/partner-marketplace/partners/till-payments/	This cartridge allows a SFCC store to interface with Till’s eCommerce API ecosystem enabling merchants to support multiple payment request features and transaction types. Payments via popular scheme cards such as Visa, Mastercard, AMEX, Diners, Discover, JCB are supported. The ability to toggle between debit and pre-authorization transaction types are present in addition to the ability to control whether the transaction is authenticated through 3DSecure v1 and v2. Alternative payment methods such as Paypal is also supported.
litmus7subscriptions	North America, Asia-Pacific	Subscriptions & Post-Purchase Services	https://www.salesforce.com/products/commerce-cloud/partner-marketplace/partners/litmus7/	The Litmus7 Subscriptions Cartridge for Salesforce Commerce Cloud (SFCC) enables SFCC merchants to allow customers to create and manage subscription orders from the storefront. The cartridge takes care of subscription creation, management and cancellation functionality. Subscription management features include skip, pause,address and payment changes. The cartridge also provides a business manager extension to assist Customer Service Representatives with necessary functionality associated with listing, modifying and cancelling a subscription. The business manager extension also has reporting capability with standard reports such as listing of subscriptions and orders with filtering options. The cartridge is fully built with native Salesforce Commerce Cloud functionality and can be further enhanced to fit specific business needs upon request. The cartridge is compatible with the latest versions of Site Genesis and SFRA.
threekit	Global	Content Management Systems, Product Information Management	https://www.salesforce.com/products/commerce-cloud/partner-marketplace/partners/threekit/	Threekit allows you to digitize your products and then apply the digital twin into endless variations such as augmented reality, space configuration, product design, personalization and endless customizations. Use the configuration components to create bills of materials, web2print production ready vector or PDF files, or any export formats like XML, SIF, OFML, or JSON. Use multiple product configurators together in a fully configurable room such as an office, conference room, gym space, garage or any other space configuration. Generate extreme high quality images that replace traditional product photography and generate those photographs from any angle, with any permutation, any lighting or background setup with just a click of a button. The cartridge installation replaces the standard product image in the PDP with a fully interactive 3D model and allows further customizations. The cartridge integrates Threekit's platform with your Commerce Cloud store and brings forward all the capabilities of Threekit to your store.
getfeedback	Global	Analytics & Site Monitoring, Ratings and Reviews	https://www.salesforce.com/products/commerce-cloud/partner-marketplace/partners/get-feedback/	The GetFeedback integration empowers Commerce Cloud customers to identify drivers behind cart abandonment and other behaviors, enrich customer data via post-purchase surveys, conduct audience research among site visitors, quickly resolve bugs, and create more effective marketing campaigns. Inside of Business Manager, take action on negative and positive feedback from your customers. Organizations can easily sync customer feedback directly into Commerce Cloud to provide a complete view of the customer journey. Our integration takes days, not weeks to get up and running so that you can start listening to your customers.