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VMware Horizon デバッグログの取り方

More than 1 year has passed since last update.

Horizon 環境でデバッグログを取る方法です。
詳細な調査のためには多くの場合、3点ログが必要です。

・Horizon Client (端末)
・Horizon Agent(SBCやVDIの仮想デスクトップ)
・Connection Server (ブローカー)

デバッグログの取り方は以下の通りです。
最新情報はこちらをご確認を。

==参考==
・Collecting diagnostic information for VMware View
http://kb.vmware.com/kb/1017939
==

ここではClient、Agentのデバッグログの取得方法をサマリーします。
Connection Serverのデバッグログも操作方法は一緒です。


View Agent の環境にて、以下のコマンドを実行し、"View Full" を選択する

"c:\Program Files\VMware\VMware View\Agent\DCT\support.bat" loglevels

また、再び、以下のコマンドを実行し、"PCoIP debug" を選択する

"c:\Program Files\VMware\VMware View\Agent\DCT\support.bat" loglevels

※2回実施するので忘れずに。。


Horizon Client の環境にて、以下のコマンドを実行し、"View Full" を選択する

"c:\Program Files\VMware\VMware View\Client\DCT\support.bat" loglevels

また、再び、以下のコマンドを実行し、"PCoIP debug" を選択する

"c:\Program Files\VMware\VMware View\Client\DCT\support.bat" loglevels

・この後再現テストをする

-実行時刻、ユーザ名の記録を忘れずに。
-ClientとAgentの時刻はずれていないか要チェック

・再現完了したらsupport.batを実行する

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