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@Yumenoshima(占拠マン/SKT豆腐屋 Yumenoshima EDEN)inSKT豆腐屋血盟

PMP試験に出てくるConflict Managementを覚えよう！

Last updated at Posted at 2020-05-10

Conflict Managementとは

意見衝突マネージメントのこと。

PMBOKのどこにでてくるのか

PMBOKガイドの348ページの9.5.2.1 Interpersonal and Team Skillsにでてくるぞ

意見衝突の解決のための５つのテクニックとは

  • Withdraw / avoid
    • 延期して回避！
    • Yield-Loseな解決法
  • Smooth / accommodate
    • 問題に目をつぶる！
    • LOSE-LOSEな解決法
  • Compromise / reconcile
    • 妥協！調停！
    • LOSE-LOSEな解決法
  • Force / direct
    • 命令！指示！
    • WIN-LOSEな解決法
  • Collaborate / problem solve
    • 協力！問題解決！
    • WIN-WINな解決法

よかったよかった

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