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Salesforce Administrator Practice Test 11~20(ONLY ENGLISH)

Last updated at Posted at 2021-11-10

Please check this URL.
https://developer.salesforce.com/files/ti/thi/THI-000393/administratorpracticetest.html

NO11
A users profile can be controlled by which three settings?
Choose 3 options.
1 Record type assignment
2 Security at the field-level
3 Assigned apps
4 Feature license assignment
5 Locale settings

ANSEWR
1 Record type assignment
2 Security at the field-level
3 Assigned apps
Profiles define how users access objects and data, and what they can do within the application.

FALSE
4 Feature license assignment
Feature license assignment grants access to features that need to be added to a user license.
5 Locale settings
Locales determine the display formats for date and time, users names, addresses, and commas and periods in numbers.

No12

Ursa Major Solar utilizes accounts in its sales process; however, not all users have access to them. New users require read access to accounts.

1Configure a sharing rule for account view access and another sharing rule for edit access to specific users.
2 Configure a profile to grant account edit access and a permission set to restrict read access to specific users.
3 Configure a permission set to grant account edit access to specific users and modify the standard user profile.
4 Configure a profile to grant account view access and a permission set to grant account edit access to specific users.

ANSWER
4 Configure a profile to grant account view access and a permission set to grant account edit access to specific users.

A permission set is a collection of settings and permissions that give users access to various tools and functions. Permission sets extend users functional access without changing their profiles.

No13
An administrator at Ursa Major Solar wants to allow a sales user to relate an opportunity to a campaign. What are two ways to accomplish this goal?Choose 2 options.

1 Choose the primary campaign source for the opportunity.
2 Utilize the campaign influence related list on the opportunity.
3 Use the campaign hierarchy related list on the opportunity.
4 Select the campaign record type when creating the opportunity.

ANSWER
1 Choose the primary campaign source for the opportunity.
Fill in the Primary Campaign Source field to indicate that the opportunity resulted from a specific campaign.
2 Utilize the campaign influence related list on the opportunity.
The Opportunities related list on a campaign shows every opportunity that is linked to that campaign.

FALSE
3 Use the campaign hierarchy related list on the opportunity.
The campaign hierarchy shows what campaigns are group together.

4 Select the campaign record type when creating the opportunity.
Campaign record types are specific to the campaign record.

No14
Ursa Major Solars administrator needs to create a custom field to track a specific Tier 2 support user on a case record.
What is the appropriate data type to utilize when creating this custom field?

1 Lookup relationship
2 Lookup filter
3 Formula
4 Hierarchical relationship

ANSWER
1 Lookup relationship
A lookup relationship links two objects together. This is an optional relationship.

FALSE
2 Lookup filter
Lookup filters are administrator settings that restrict the valid values and lookup dialog results for lookup, master-detail, and hierarchical relationship fields.

3 Formula
A formula is an algorithm that derives its value from other fields, expressions, or values. Formulas can help you automatically calculate the value of a field based on other fields.

4 Hierarchical relationship
A special lookup relationship available for only the user object.

No15
Ursa Major Solar needs to fulfill the following requirements: A custom object must be created to capture account survey data.
Users need the ability to select an account from the survey record and view related surveys on the account record.Which two actions can an administrator configure to meet these requirements?
Choose 2 options.

1 Create a lookup relationship field on the survey object.
2 Put the survey related list on the account page layout.
3 Create a lookup relationship field on the account object.
4 Put the account related list on the survey page layout.

ANSWER
1 Create a lookup relationship field on the survey object.
A lookup relationship links two objects together. Adding the lookup relationship field on the survey object will allow the user to link to an account.
2 Put the survey related list on the account page layout.
Records in Salesforce include details and links to other related records. Add the related list to the account page to provide access to the releated survey.

No16
Ursa Major Solar recently acquired a company whose sales team has a unique sales process, with stages that are different from the current setup of stages in Salesforce.
The Chief Technology Officer (CTO) has decided that the new sales team should NOT change their process at all.
What should the administrator do to incorporate the new sales teams process?

1 Create new values for the opportunity stage field and use field-level security to control which teams see which fields.
2 Create new values for the opportunity stage field; order them so that the new Sales teams values are at the bottom of the picklist.
3 Create new values for the opportunity stage field; create a new sales process assigned to a custom record type for the new sales team.
4 Create a record type and page layout for the new sales team and a custom field for the new stages.

ANSWER
3 Create new values for the opportunity stage field; create a new sales process assigned to a custom record type for the new sales team.
Record types let you offer different business processes, picklist values, and page layouts to different users.

No17
Ursa Major Solars administrator created a new account record type, but when marketing users are creating new account records, they are unable to choose the new record type. What are two potential causes of this issue?
Choose 2 options.

1 The record type is deactivated.
2 The record type default setting is disabled.
3 The record type is disassociated from the page layout.
4 The record type is disabled on the marketing user profile.

ANSWER
1 The record type is deactivated.
Record types need to be active in order for users to access them.
4 The record type is disabled on the marketing user profile.
Record types need to be assigned to a profile.

FALSE
2 The record type default setting is disabled.
A record type can be active or inactive.
3 The record type is disassociated from the page layout.
The record type is not populated by the page layout relationship.

No18
Ursa Major Solar has the following process regarding its opportunities:
There are three different lines of business (Widget A, Widget B, Widget C) that each contain fields specific to that line of business's industry and customers.
For each line of business, there is a specific set of fields that Sales users should see and a different set of fields that Marketing users should see.
An Administrator needs to configure Page Layouts and Record Types for the Opportunity object so that each team sees what it needs to see, without cluttered layouts containing unnecessary fields.
What should the Administrator do to accomplish this goal?

1 Create six Record Types (Marketing Widget A, Marketing Widget B, Marketing Widget C, Sales Widget A, Sales Widget B, and Sales Widget C) with six total Page Layouts, one for each Record Type.
2 Create one Record Type with six Page Layouts (Marketing Widget A, Marketing Widget B, Marketing Widget C, Sales Widget A, Sales Widget B, and Sales Widget C).
3 Create three Record Types (Widget A, Widget B, Widget C) with six Page Layouts (Sales Widget A, Sales Widget B, Sales Widget C, Marketing Widget A, Marketing Widget B, and Marketing Widget C).
4 Create six Record Types (Sales Widget A, Sales Widget B, Sales Widget C, Marketing Widget A, Marketing Widget B, and Marketing Widget C) with one Page Layout.

ANSEWR
3 Create three Record Types (Widget A, Widget B, Widget C) with six Page Layouts (Sales Widget A, Sales Widget B, Sales Widget C, Marketing Widget A, Marketing Widget B, and Marketing Widget C).
Record types let you offer different business processes, picklist values, and page layouts to different users. Only three record types are needed to track the different widget types. Six page layouts to provide the proper fields for each group.

No19
Sales representatives at Ursa Major Solar are working on opportunities and need to see how their colleagues have effectively managed other opportunities with comparable products, competing against the same competitors.
Which two features should an administrator use to allow for this?
Choose 2 options.

1 Opportunity Dashboard
2 Chatter groups
3 Opportunity update reminders
4 Big deal alerts

ANSWER

1 Opportunity Dashboard
An opportunity dashboard allows for the reporting and camparison of products.
2 Chatter groups
A chatter group allows for discussion and sharing of the dashboard.

FALSE
3 Opportunity update reminders
Reminder updates will not allow for comparison or discussion.
4 Big deal alerts
Big Deal Alerts automatically email your users whenever an opportunity reaches a threshold of amount and probability.

No20
Ursa Major Solar is using products and price books.
Which two items should an administrator take into considerations about these features?
Choose 2 options

1 A product can have a different list price in different price books.
2 The standard and list price for a product can be listed in more than one currency.
3 If price books contain assets, they can NOT contain products.
4 Products without a price are automatically added to the standard price book.

ANSWER
1 A product can have a different list price in different price books.
2 The standard and list price for a product can be listed in more than one currency.

Each product can exist in multiple price books with different prices and currency.

FALSE
3 If price books contain assets, they can NOT contain products.
Price books track the prices of products and services that your company offers to customers.
4 Products without a price are automatically added to the standard price book.
Products require a price in order to be added to a standard price book.

No17
Ursa Major Solar has the following process regarding its opportunities:There are three different lines of business (Widget A, Widget B, Widget C) that each contain fields specific to that line of businesss industry and customers.For each line of business, there is a specific set of fields that Sales users should see and a different set of fields that Marketing users should see.An Administrator needs to configure Page Layouts and Record Types for the Opportunity object so that each team sees what it needs to see, without cluttered layouts containing unnecessary fields.

What should the Administrator do to accomplish this goal?

1 Create six Record Types (Marketing Widget A, Marketing Widget B, Marketing Widget C, Sales Widget A, Sales Widget B, and Sales Widget C) with six total Page Layouts, one for each Record Type.
2 Create one Record Type with six Page Layouts (Marketing Widget A, Marketing Widget B, Marketing Widget C, Sales Widget A, Sales Widget B, and Sales Widget C).
3 Create three Record Types (Widget A, Widget B, Widget C) with six Page Layouts (Sales Widget A, Sales Widget B, Sales Widget C, Marketing Widget A, Marketing Widget B, and Marketing Widget C).
4

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