Please check this URL.
https://developer.salesforce.com/files/ti/thi/THI-000393/administratorpracticetest.html
No71
An administrator at Ursa Major Solar (UMS) has created a new Lightning record page for the sales team to display a report chart embedded on the account page. No record types currently exist for an account.
Which action should the administrator perform to make this page the default view of the UMS app for the sales team without impacting the support team?
1 Make the page the org default.
2 Make the page the default object record page for the UMS app.
3 Create an account record type and make the page the default object record page.
4 Make the page the default object record page for the UMS app for the sales profile.
ANSWER
4 Make the page the default object record page for the UMS app for the sales profile.
Activate Lightning record pages as the default record page for profiles.
FALSE
1 Make the page the org default.
Making the page the org default would be for the entire org affecting all users.
2 Make the page the default object record page for the UMS app.
Making the page the object default would be for the app affecting all users.
3 Create an account record type and make the page the default object record page.
Making the page the object default would be for the entire object affecting all users.
No72
Ursa Major Solar is experiencing quality assurance issues with a product line. An administrator needs to use a standard object to track the extent of the problem.
Which standard object should be used?
1 Account
2 Opportunity
3 Case
4 Product
ANSWER
3 Case
A case represents a customer issue or problem.
FALSE
1 Account
An account is an organization or person involved with your business (such as customers, competitors, and partners).
2 Opportunity
An opporunity is a sale or pending deal.
4 Product
A product is what your org sells.
No73
Ursa Major Solar needs to ensure compliance with a platinum service level agreement; therefore, cases that stay in the Tier 2 queue for longer than 4 hours must be re-assigned to the Tier 3 queue.
Which Salesforce feature should be used to fulfill this requirement?
1 Auto response rule
2 Case escalation rule
3 Case assignment rule
4 Case comments
ANSWER
2 Case escalation rule
Case escalation rules automatically escalate cases when the case meets the criteria defined in the rule entry.
FALSE
1 Auto response rule
Auto-response rules automatically send email responses to lead or case submissions based on the record's attributes.
3 Case assignment rule
Assignment rules automate lead generation and support processes.
4 Case comments
Case comments are used to add notes to a case.
No74
Ursa Major Solar has a million new Account records to upload into Salesforce.
What is the recommended method for uploading this data?
1 Utilize the Data Import Wizard.
2 Utilize the Data Loader.
3 Utilize an AppExchange app.
4 Request help from Salesforce.
ANSWER
2 Utilize the Data Loader.
Data Loader is supported for loads of up to 5 million records.
FALSE
1 Utilize the Data Import Wizard.
Data Import Wizard is supported for loads up to 50,000 records at a time.
3 Utilize an AppExchange app.
AppExchange is a marketplace offering solutions, such as apps, components, and consulting services.
4 Request help from Salesforce.
Salesforce support is not needed. Data Loader is supported for loads of up to 5 million records.
No75
Ursa Major Solar is importing data and has many records that do NOT meet the data validation criteria.
What will occur?
1 The import process will require user authorization in order to import the invalid records.
2 The import process will fail, but only for the records with invalid data.
3 The import process will abort when it encounters the first invalid record.
4 The import process will ignore the data validation criteria.
ANSWER
2 The import process will fail, but only for the records with invalid data.
Salesforce runs validation rules on records before they are imported. Records that fail validation are not imported.
No76
Users at Ursa Major Solar are trying to create Opportunities. When populating a custom picklist field, the users receive errors. Additionally, when the users select either of the two values in the picklist, they receive different error messages above the field and are unable to save the Opportunities.
Why is this error likely occurring?
1 The users don't have access to the picklist field.
2 The two picklist values are unavailable to the Record Type.
3 The picklist field has contradicting validation rules.
4 The users don't have access to the Large Enterprise Record Type.
ANSWER
3 The picklist field has contradicting validation rules.
Contradicting validation rules for the same field will cause users not be able to save the record.
FALSE
1 The users don't have access to the picklist field.
Contradicting validation rules for the same field will cause users not be able to save the record.
2 The two picklist values are unavailable to the Record Type.
Picklists are not set by record type.
4 The users don't have access to the Large Enterprise Record Type.
In this senario, access to a record type would not cause a validation rule to fail.
No77
Ursa Major Solar has an opportunity record with a close date of November 15, which fulfills the criteria of a time-dependent workflow rule. The time-dependent action is scheduled for November 8.
The opportunity is edited before November 8, however, and no longer meets the criteria.
What happens to the time-dependent action?
1 It is put on hold.
2 It will execute on November 8.
3 It will execute on November 15.
4 It is automatically removed from the queue.
ANSWER
4 It is automatically removed from the queue.
Time-dependent actions remain in the workflow queue only as long as the workflow rule criteria are still valid. If a record no longer matches the rule criteria, Salesforce removes the time-dependent actions queued for that record.
No78
Ursa Major Solar placed a time-dependent action in the workflow queue when the record was created.
What are two situations that will cause this action to be removed from the queue?
Choose 2 options.
1 If the record no longer matches the rule criteria
2 If the action is deleted from the workflow queue
3 If a validation rule is triggered for the record
4 If another record triggers the same workflow rule
ANSWER
1 If the record no longer matches the rule criteria
2 If the action is deleted from the workflow queue
Time-dependent actions remain in the workflow queue only as long as the workflow rule criteria are still valid. If a record no longer matches the rule criteria, Salesforce removes the time-dependent actions queued for that record.
No79
An administrator at Ursa Major Solar is configuring a workflow rule.What are two considerations for an administrator in this situation?
Choose 2 options.
1 When a new rule is activated, each existing record is evaluated.
2 Rule actions can take place immediately or can be time based.
3 Rules can be evaluated when records are created or edited.
4 Before the Data Import Wizard is used, rules must be deactivated.
ANSWER
2 Rule actions can take place immediately or can be time based.
3 Rules can be evaluated when records are created or edited.
Workflow rules can be triggered any time a record is saved or created, depending on your rule criteria.
FALSE
1 When a new rule is activated, each existing record is evaluated.
Workflow rules can be triggered any time a record is saved or created, depending on your rule criteria. Rules created after saving records don't affect those records retroactively.
4 Before the Data Import Wizard is used, rules must be deactivated.
The data import wizard will still run with workflow rules.
No80
A sales executive at Universal Containers wants to be notified whenever high-value opportunities are created for hot accounts.
What should an administrator do to meet this requirement?
1 Create an escalation rule based on the opportunity amount.
2 Create a workflow rule on the opportunity object.
3 Create a validation rule that evaluates the account rating.
4 Create an auto-response rule on the opportunity object.
ANSWER
2 Create a workflow rule on the opportunity object.
Automate your organization's standard process by creating a workflow rule.
FALSE
1 Create an escalation rule based on the opportunity amount.
Escalation rules automatically escalate cases when the case meets the criteria defined in the rule entry.
3 Create a validation rule that evaluates the account rating.
Validation rules verify that the data a user enters in a record meets the standards you specify before the user can save the record.
4 Create an auto-response rule on the opportunity object.
Auto-response rules let you automatically send email responses to lead or case submissions based on the record's attributes.