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Salesforceでケースのクローズが表示されないときの対応方法

Last updated at Posted at 2022-07-05

Salesforceのケースオブジェクトの
状況項目に「Closed」があるにも関わらず項目で選択できないことがあります

(状況の項目)
ケースのクローズ.png

(ケースのページ上)
ケース更新.png

この場合
「サポート設定」に「クローズケースの状況項目を表示」にチェックをつければ対応できることがございます。
ぜひご確認ください
クローズのケース.png

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