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We couldn’t send invitation emails for the <SurveyID> survey to one or more recipients: <ContactID>

Posted at

I wish I had a better answer here, but my issue was resolved after disabling/enabling surveys in the 'Survey Settings'. I submitted a ticket with SF, but they weren't much help.

https://trailhead.salesforce.com/trailblazer-community/feed/0D54S00000KeXDBSA3

ここでもっと良い答えがあればよかったのですが、「調査設定」で調査を無効/有効にしたことで問題は解決しました。 SF にチケットを提出しましたが、あまり役に立ちませんでした。

I think I figured out our issue, at least all of the failure examples I've seen from our service group are for contacts with related user records that are inactive. Still not 100% positive as to this though as surveys seem to be sending fine for contacts who don't have user records.

私たちの問題は理解できたと思います。少なくとも、私たちのサービス グループで確認したすべての失敗例は、非アクティブな関連ユーザー レコードを持つ連絡先に関するものでした。ただし、ユーザー記録を持たない連絡先にアンケートが送信されているようであるため、これに関してはまだ 100% 肯定的ではありません。

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