Step 3
We can't find the correct Page Layout for the System Administrator Profile. Review the steps to ensure you assign the Cloud Technical Team Page to the System Administrator Profile.
Step 5
We can't find that Case Agents have access to Knowledge. Ensure Agents have access to Knowledge when viewing a Case.
How to grant access to Knowledge?
Step 6
We can't find the 'Send Email' macro. Ensure the Macro sends an email to the customer.'
Service Cloud Super Badge #7 Build Case & Agent Automation: We can't find the Send Email Macro.
We can't find an automated action in the Cloudy Weather template. Ensure you create the Cloudy Weather Resolution automated action.
stuck in challenge 6 please help.
Ensure this task is automatically created when case type is electrical and reason is performance and status is working
Service Cloud Specialist Superbadge Challenge 6
何らかの理由で、ワークフロールールの[アクティブ化]ボタンがSafariで機能しません。だから私はグーグルクロームに変更しました、そしてそれはうまくいきました！
Step 7
We recommend using a new Developer Edition (DE) to check this challenge. If you're using a new DE and seeing this error, please post to the developer forums and reference error id: FEHXKVKF