エラー
Closing the loop with the known Issue Identification:
https://issues.salesforce.com/issue/a028c00000smIPpAAM
"Session expired or invalid","errorCode":"INVALID_SESSION_ID"
Salesforce の接続アプリケーションは、Amazon Connect を使用すると自動的に生成されます。しかし、何かが変わらない限り、依然としてそうする必要があります
The connected apps in Salesforce are generated automatically when you use Amazon Connect, that is true. But, unless something's changed, you do still have to
1.) set up SSO by enabling Salesforce as an identity provider (https://help.salesforce.com/s/articleView?id=sf.identity_provider_enable.htm&type=5),
2.) generate a self-signed cert (https://help.salesforce.com/s/articleView?id=sf.security_keys_creating.htm&type=5), and
3.) extract the private key, which is one of the parameters you need in your lambda OAuth settings in AWS (see the link I provided in my last comment).
We’re having trouble with call monitoring right now Salesforce Exception
Is your SF user linked to a valid user in AWS? That is the problem we had.
SF ユーザーは AWS の有効なユーザーにリンクされていますか?それが私たちが抱えていた問題です
"We can't load the transcript" Error on Voice Call Page Load
I am getting it. I am needing to have a Amazon Connect Contact flow with a Transcription Lambda in order to initiate the Conversation Body component correctly.
分かりました。会話本文コンポーネントを正しく開始するには、Transcription Lambda を備えた Amazon Connect Contact フローが必要です。