Error creating agent : common.udd.object.PreSaveValidationException: You don't have access to bots of type InternalCopilot. More Details: ERRORS : You don't have access to bots of type InternalCopilot. WARNINGS : Topic insights__ReportingAI doesn't have org access.
When back a few steps and found I erroneously put information in the wrong field.
java.lang.IllegalArgumentException: User doesn't have access to use agent
I figured out the answer myself.
Set. Agent's AGENT USER field = Einstein Service Agent User (auto created during TH Playground provisioning).
Setting agent user = any other user, even a system admin having DC Admin perms or "orgfarm epic" user results in error message.
Putting this here for anyone else that might run into this issue:
Where the instructions note to Define the settings of the agent as follows: "
EinsteinServiceAgent User"
Do NOT type in "EinsteinServie Agent User." There is a drop down box in the field, make sure you use the drop down menu and select "EinsteinServiceAgent User (coral_cloud_experience_agent.hrzjyzoop6jg@orgfarm.com) or whatever the choice is.
この問題に遭遇する可能性のある方のために、ここに記載します。
手順書には、エージェントの設定を次のように定義するように記載されています。「
EinsteinServiceAgent ユーザー」
「EinsteinServie Agent ユーザー」と入力しないでください。フィールドにドロップダウンボックスがありますので、ドロップダウンメニューから「EinsteinServiceAgent ユーザー (coral_cloud_experience_agent.hrzjyzoop6jg@orgfarm.com)」などを選択してください。