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Agent Live Web Chat

Last updated at Posted at 2022-05-02

CORS Error - 404 not found

I answered my own question - you can do this without using a Flow. I used the 'set routing type' and transfer' rules in the Bot designer to route chats based on answers from the Chat user.

私自身の質問に答えました。フローを使用せずにこれを行うことができます。ボット デザイナーの「ルーティング タイプの設定」と「転送」ルールを使用して、チャット ユーザーからの回答に基づいてチャットをルーティングしました。

エラー

できないこと

設定例

CSSがうまく機能しない

Unfortunately, no, I don't think there is a way to turn the shadow-root off unless it is explicitly mentioned in the script where you can close it, which I don't think it'll help!

We found the issue was with another vendor of ours whose product has their own javascript embedded on our site and it was conflicting with the embedded service after an update they had made. So, if this happens to you check with your other vendors for recent updates.

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