Due to disconnection to FortiGate Cloud log server, a lot of logs forward to FortiGate Cloud were lost.
Those logs were not forwarded again.
However, this engineer did not understand the seriousness of this situation, and his response was dishonest and overbearing.
He hated to be too much work, did not undrestand our customer's angriness.
He needs to be trained in customer relations.
More than 1 year has passed since last update.
Disconnection to FortiGate Cloud log server
Last updated at Posted at 2023-04-21
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